We're Here for You 8 am – 4 pm Eastern, Monday – Friday (after hours, leave voicemail) and by email any time.
If you know the department you need to reach, use the general number and the direct line extension provided to go straight there.
We genuinely respect and appreciate your service—and strive to make ours worthy of yours.
"Thank you guys so much for giving my husband a real treat and bringing him a little piece of home this Christmas. This is his second Christmas away from home and he has missed both our daughters' first and second Christmases. You guys are awesome, thank you from the bottom of an army wife's heart for making my man's Christmas!"
Spouse of MBA member
Military Benefit Association
14605 Avion Parkway
PO Box 221110
Chantilly VA 20153-1110
(Mail all payments to this address)
Phone
(800) 336-0100 toll free (department extensions listed below)
(703) 968-6200 local or overseas
Fax: (703) 968-6423
Prospective Applicants:
Extension 1
memberservices@militarybenefit.org
Ask about eligibility and new member benefits.
Death Claims:
Extension 2
lifeclaim@militarybenefit.org
Guides members/beneficiaries through the process of filing a claim on a family member.
TRICARE Supplement:
Extension 3
tricare@militarybenefit.org
Answers questions about coverage provided by MBA's healthcare supplement and verifies benefits for health care providers.
Accounts Receivable:
Extension 4
accountsreceivable@militarybenefit.org
Ask about premium payments and get information about payment method options.
Application Processing:
Extension 5
approcessing@militarybenefit.org
Ask about about pending applications and find out if further requirements are necessary for processing.
Certificate Issue:
Extension 6
certificates@militarybenefit.org
Get assistance regarding certificate issue and replacement.
Member Services:
Extension 7
memberservices@militarybenefit.org
Provides assistance to members who want to change, update or obtain information about existing coverage plans.
14605 Avion Parkway
PO Box 221110
Chantilly VA 20153-1110
Phone:
(800) 458-3087 toll free
(703) 263-1290 local or overseas
Fax:
(703) 263-1294
lawingk@militarybenefit.org
This office provides applicants and MBA members with agent contact information and handles the conversion privilege for MBA members.
