Military Benefit Association
14605 Avion Parkway
PO Box 221110
Chantilly VA 20153-1110
Phone
(800) 336-0100 toll free (department extensions listed below)
(703) 968-6200 local or overseas
Fax: (703) 968-6423
Prospective Applicants:
Extension 1
memberservices@militarybenefit.org
Responds to questions regarding eligibility and new member benefits.
Death Claims:
Extension 2
lifeclaim@militarybenefit.org
Guides members/beneficiaries through the process of filing a claim on a family member.
TRICARE Supplement:
Extension 3
tricare@militarybenefit.org
Answers questions about coverage provided by MBA's healthcare supplement and verifies benefits for health care providers.
Accounts Receivable:
Extension 4
accountsreceivable@militarybenefit.org
Handles questions regarding premium payments and provides information about payment method options.
Application Processing:
Extension 5
approcessing@militarybenefit.org
Answers questions about pending applications and can explain if further requirements are necessary for processing.
Certificate Issue:
Extension 6
certificates@militarybenefit.org
Provides assistance regarding Certificate issue and replacement.
Member Services:
Extension 7
memberservices@militarybenefit.org
Provides assistance to members who want to change, update or obtain information about existing coverage plans.
422 A Maple Avenue East
Vienna VA 22180
Phone:
(800) 458-3087 toll free
(703) 938-2536 local or overseas
Fax:
(703) 242-0165
lawingk@militarybenefit.org
This office provides applicants and MBA members with agent contact information. Also handles the conversion privilege for MBA members.
